So we ordered a lot of holiday presents off of Amazon, it is easy, I have prime so 2 day shipping is free and it tends to be cheaper then going to the store a lot of the time. Anyways we ordered a package on Friday. It has a couple of gifts for tomorrow in it.

It didn’t arrive on Monday, which wasn’t unexpected considering the snow, then it didn’t arrive on Tuesday, which was a bit more surprising. When it hadn’t arrived on Wednesday though I went ahead and checked the order online to see where it was. It said it had been delivered on Monday. We did not get a package on Monday. So Dan called up Amazon and talked to one of their people on the phone. He gave them the information, they said okay and immediately resent out our order 1 day shipping so it would arrive by today, with no questions and no fees.

It was a quick and painless call and the package arrived as promised today. I have to say I was extremely impressed with Amazon’s customer service, they were great about getting the package to us, even if their system says we already received the package that never arrived. That is great customer service!

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